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Posted: 31-Oct-25
Location: Durham, North Carolina
Categories:
Internal Number: 262756
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
This Position Offers Relocation Assistance!!
Location
Duke Health System (Arringdon) Durham, North Carolina This position will require an onsite presence.
Work Schedule
8:00 am - 5:00 pm (weekends as necessary for mid-year and year-end inventory and project rollouts)
Position Summary
This role reports to the Supply Chain Director and is responsible for the execution of supply chain strategies for perioperative services. This includes the optimization of logistics, synchronizing supply and demand, measuring performance, embedding leading practices, and ensuring continuous improvement.The Associate Director will manage the day-to-day operations of the supply chain and associated functions, including staffing, training, budget, policies, and overall performance management. Key areas of responsibility involve guiding the optimization and standardization of all supply chain automation tools and software within the hospital, which encompasses:
Management of supplies, logistics, laundry and linen services, receiving, and inventory.
Serving as the primary point of contact for clinical staff regarding high-volume case load support, access to Epic and ordering screens, and managing all requisitioning.
The utilization of point-of-use inventory management processes and technologies.
Balancing logical unit of measure replenishment processes with the deployment of bulk inventory methodologies, where appropriate.
This position supports and implements the supply chain vision and strategy, ensuring practices adhere to industry standards, best practices, and regulatory compliance to minimize risk and align with the Health System's strategic initiatives. The role requires close collaboration with support services leaders and clinical leaders.
II. Essential Job Functions (Work Performed)
A. Leadership and Operational Management
Provide leadership for supply chain associates relative to supplies, logistics, laundry and linen services, receiving, and inventory management.
Lead and manage managers and supervisors, including setting goals, providing guidance, and evaluating performance.
Plan, coordinate, and administer the financial, administrative, and technical operations of the supply chain.
Provide budget approval and manage budgetary planning and objectives, initiating corrective action as necessary.
Oversee the performance and productivity levels of supply chain associates.
- Responsible for 6 direct reports
Ensure appropriate staffing models, tools, and resources are in place to complete daily duties and meet supply chain commitments.
Monitor and report quality and productivity metrics, taking appropriate action as needed.
B. Collaboration and Improvement
Work collaboratively with clinical and non-clinical leadership to develop and maintain programs and processes designed to ensure compliance with service delivery standards.
Implement and manage customer Service Level Agreements (SLA) and surveys.
Serve as an operational and technical resource representing the supply chain.
Act as a point of escalation for internal and external key stakeholders and the supply chain team.
Collaborate and negotiate resolution for issues related to the supply chain.
Model and foster a continuous improvement mindset, identifying opportunities for efficiency, elimination of waste, and risk mitigation.
Serve as an exceptional cross-functional collaborator, both internally and externally with strategic suppliers.
Be open to objective discussion and move forward with absolute commitment once recommendations and decisions are reached.
C. Compliance and Professional Development
Participate in the interview process and candidate selection of new supply chain managers and supervisors.
Oversee and administer the training and education of supply chain associates to ensure high levels of quality and productivity.
Maintain working knowledge of applicable Federal, State, and local laws and regulations, as well as internal policies and procedures, to ensure ethical and compliant behavior.
Serve as a leader and role model within the organization.
Knowledge, Skills and Abilities:
Working knowledge of surgical products, knowledge of the operating room (OR), and comfortable in an OR environment.
Must be comfortable speaking to all levels of management and engaging in difficult conversations.
Must have experience with inventory systems
Working knowledge of an Electronic Health Record (EHR) or Enterprise Resource Planning (ERP) system.
Working knowledge of Joint Commission and FDA guidelines.
Background in the OR that includes supply chain responsibilities and executive leadership interaction.
Certified Materials Resource Professional preferred.
Understanding of flex budgeting.
Member of NCAHRMM (North Carolina Association for Healthcare Resource & Materials Management) is desirable.
III. Minimum Qualifications
A. Education
Bachelor's Degree in Business, Healthcare, or a related field.
Preferred degree in logistics.
B. Experience
5 years of experience in logistics, supply chain, or healthcare leadership/management.
2 of the 5 years of experience must be in supply chain/logistics.
1 of the 5 years of experience must be in a management capacity.
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.